General terms and conditions of sale

The present conditions govern the sales by CAPSULE.

Article 1 — Purpose

The present conditions govern the sales by CAPSULE.

Article 2 — Prices

The prices of our products are indicated in euros, including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs.

If you order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and amounts are not the responsibility of the company CAPSULE.

They will be at your expense and remain your full responsibility, both in terms of declarations and payments to the authorities and competent bodies in your country. We advise you to check these aspects with your local authorities.

All orders, regardless of their origin, are payable in euros.

The company CAPSULE reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in force at the time of validation of the order and subject to availability.

The products remain the property of CAPSULE until full payment of the price.

Warning: as soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you.

Article 3 — Orders

You can order on the website sprtzoo.com.

The contractual information is presented in French and will be confirmed at the latest during the validation of your order.

The company CAPSULE reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

Article 4 — Validation of your order

Any order placed on the sprtzoo.com website implies acceptance of these General Conditions. Any order confirmation implies your full and complete acceptance of these general terms and conditions of sale, without exception or reservation.

All data provided and the recorded confirmation will constitute proof of the transaction.

You declare that you have full knowledge of this.

The order confirmation will constitute signature and acceptance of the operations carried out.

A summary of the information of your order and these General Conditions will be sent to you in PDF format via the e-mail address of your order confirmation.

Article 5 — Payment

The fact of validating your order implies for you the obligation to pay the price indicated.

Payment for your purchases is made by credit card via the secure Payplug system (for credit card payments on our site), Stripe (for Apple Pay and Google Pay) or PayPal if you choose this method.

Payment in 3 or 4 installments is secured by our partner Payplug & Oney. The customer accepts Oney’s legal notices available here: payplug-oney/cgv.pdf.

The card is charged directly when your order is validated on our site.

Article 6 — Withdrawal

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products without having to justify your decision or pay any penalty.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your liability is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

Return costs are at your expense.

If you exercise your right of withdrawal, the company CAPSULE will refund the amounts paid, within 14 days following notification of your request and via the same means of payment as that used when ordering.

Article 7 — Availability

Our products are offered as long as they are visible on the website sprtzoo.com and within the limits of available stocks. For products that are not in stock, our offers are valid subject to availability from our suppliers.

In the event of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically cancelled and no bank debit will be made.

In addition, the website sprtzoo.com is not intended to sell its products in large quantities.

Article 8 — Delivery

Products are delivered to the delivery address indicated during the order process, within the time indicated on the order validation page.

In the event of a shipping delay, an email will be sent to inform you.